Version Notice: This article covers features in our r9/IS Pro platform. If you're looking for information on this topic related to r8, see Survey configuration.
The Survey Configuration applet contains various high-level survey settings. To access the Survey Configuration applet, select Configuration from the Settings navigation group.
Overview
Use the Survey Configuration applet to do the following:
- Change the survey's description.
- Change the survey's theme.
- Choose languages for translations and the countries where the survey will be fielded. Multiple languages can be selected for each country.
- Adjust the survey's max capacity.
- Designate the survey as a template.
Note: The countries and languages selected in Survey Configuration will automatically update the list of translations in the Translations applet. Likewise, changes made in the Translations applet are automatically applied to the country and language settings in Survey Configuration.
Max Capacity
The max capacity is the maximum number of respondents that can actively take the survey at the same time. This is determined by the number of respondents with the 'P - In Progress' status.
Set the Max Capacity to a lower number if a survey with high activity is causing performance issues.
Respondents who attempt to enter a survey that has reached its max capacity will see the following message:
Thanks for visiting! The survey is currently full. Please check back in a little while.
To customize this message, use the maxcapmessage tag on the appconfig widget in the survey source:
appconfig maxcapmessage: Total survey capacity has been met.
Respondents who see this message are assigned a status of 'M - Max Cap'. These respondents are also flagged in the system field throttled. If they return to the survey when it is under max capacity, their status will change to 'P - In Progress'. The throttled flag will not be removed.
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